Its really nice here I just wish maintenance was more on top of things such as when I submit an emergency request because my place is randomly flooding and they take days to come. Or just answering questions in general. Besides all that I enjoy living here.
Thank you Roberto!
it’s nice living here. But it’s also really aggravating. it’s a nice apartment. nice area. but our ac has broken four times. our fridge doesn’t produce ice and they’ve come back like three times to fix it. if we put in a maintenance request, it will take WEEKS for them to get back to us. unless we have another maintenance issue and we can ask them about it then (like our ac that keeps breaking)
Hey there Sabrina! We're really happy to have such a great maintenance staff on our team. While we do see the majority of our requests directly following move-in week, our staff likes to stay on top of things.
The front desk people are very friendly. There were some problems with appliances no working when I first moved in but they were fixed shortly after I moved in.
Hey there Lauren! Glad to hear maintenance was on top of the appliances, and that our office staff are friendly. We are happy to have you!
This apartment has a great location and it is close to campus making the walk to classes easier. The amenities are available for resident use.
Hey there Christina! Of course, the amenities are for you! Feel free to reserve them at any time. Especially the sunset pool and gym!
pretty ok, alright sunset views, good response on maintenance request, elevators usually working, 15 minute walk from campus, clean apartments
Hey there Han! Those sunset views certainly are amazing, aren't they?
Everything's great. I wish the leasing office would offer carts for the move-in day though. Also I didn't realize my rent wasn't right when I signed the lease but the office refused to change it.
Hey there Zongying!
We are humbled by your review. Regarding your lease situation, please reach out to the office at your next convenience for assistance. We are here to help!
I love this place. It’s so clean and put together, and the staff is so friendly! I have had conversations with some of the staff and they seemed to really care about my experience here. I will probably live here for awhile. Great place to live, especially for students
Hey there Barry!
We strive to provide the best customer service for our residents and their guests. Thank you so much for the kind words. We will be seeing you around!!
Great apartments! I have lived in Venue on Guadalupe for two years now and have had a good experience. We have had some maintenance issues but overall, it is a pretty and clean place to live.
We are overjoyed the years you've been here with us have been great ones! We hope that we can continue to make your experience at our community the best it can be.